Area Customer Service Coordinator

LanceSoft

  • Rocky Hill, CT
  • Permanent
  • Full-time
  • 26 days ago
Title: Area Customer Service Coordinator (Travel required)
Location: Hartford, CT 06106 ( Multiple Location)
Timing: 8:00 Am to 5:00 Pm (Mon to Fri)
Contract: 0-3+ Months (Temp to Engage)Responsibilities:
This is a mobile position, ensure they are aware of that.,
The primary locations will require the candidate to travel to Bridgeport, CT- Shelton, CT and Torrington, CT.
I think the ideal candidate will live toward the middle in the New Brittain CT area.
There is no driving once you get to work each day. areas are as follows:These are the primary locations. At times, depending on staffing levels we have asked them to cross over, but not often.
They are reimbursed mileage.
This is Driving at times but not during day only to location but is package B.
10 PANEL DRUG SCREEN, FULL VACCINATION AND ADDITIONAL VAX MAY BE REQUIRED IN THE FUTURE TO COVER THE MEDICAL FACILITY
THIS IS AN AREA CUSTOMER SERVICE POSITION.
YOU WILL GET SCHEDULE IN ADVANCE. ALL LOCATONS ARE WITHIN 15 MILES OF HOME BASE.
IF OUTSIDE OF THE 15MILE RADIUS, THEN TIME AND MILEAGE WILL BE PAID.
This position is the old FSR. You are the fill in at locations under an area. It is 40 hours per week.
Mail sorting, Mail postage, Mail Research. Print jobs including operating copiers, and finishing equipment.
Print Production or have worked in any areas of the process like binding, cutting, laminating.
They may be required to lift box of paper, under 50 lbs.
Assistance is available at most locations. Standing if at a site that provides print jobs.1. Computer literacy and somewhat tech savvy. (the locations that we cover for Managed Print Services, will have them working from a computer to respond to printer related help desk calls, they would use several computer applications to locate print devices on the network, cross reference excel and data base resources to determine where in the facility the printer is located. And then visit the printer to either install toner or determine if a tech is needed
Experience needs is 1-2 years’ experience with Mail operations and/or Print Services preferred but will train a person that is responsible and reliable. Customer Service skills a plus.
Dress code is business casual - no jeans and colored shirt.
Requires high school diploma plus 12 months of related work experience. Post High School
education encouraged and preferred
  • Could be required to move locations in one day should the business require it. Also, ability to
cover accounts between 40-50 miles
  • May require valid, violation-free driver’s license along with reliable transportation and minimum
levels of auto insurance coverage per RICOH policy.

LanceSoft