VTC/IPTV/AV Facilitator/Operator
GovCIO
- Newport News, VA
- Permanent
- Full-time
- Provides installation and technical support for Audio and Video Teleconference systems. Installs, pulls, terminates and tests all ATC equipment, cables, connectors, and interfaces.
- Installs projections screens, plasma TVs and different types of speakers.
- Reads blueprints and wire ATC racks.
- Provides technical support to users experiencing problems with operation or maintenance of systems.
- Installation of ATC systems are performed at client sites.
- Sets up and maintains equipment for audio and video conferencing and teleconferencing meeting needs.
- Provides support to engineers of site VTC and Conference Room systems such as scheduling VTC with external sites, configuring rooms to meet requirements for scheduled conferences.
- Performs video capturing and transfer video to a media streaming server.
- Troubleshoots equipment and network configurations.
- Provides weekly tracking and reporting on all projects and bridge activity, outages, number of VTCs, and other pertinent information deemed necessary.
- High School with 0 - 3 years (or commensurate experience)
- Certifications: IAT Level I
- Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio
- Clearance: Secret
- One year of AV experience.
- One year of helpdesk experience