Automotive Service Advisor
Gossett Chrysler Jeep Dodge Ram Fiat
- Memphis, TN
- Permanent
- Full-time
- Unsurpassed professional training
- Team-oriented environment
- Advancement opportunities
- Paid vacation (max 3 weeks)
- 13 New Car Brands with more to come
- 401k (company match)
- Affordable Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Coverage
- Employee car purchase program
- Wellness program
- On-site mobile health clinic
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
- Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
- Positive attitude
- Team player
- Sales experience is a plus
- CSI focused