Dispatcher - Public Safety and Transit
Southeast Missouri State University
- Cape Girardeau, MO
- Permanent
- Full-time
- Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
- Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
- Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
- Enters and retrieves confidential computer records and disseminates information to appropriate personnel
- Monitors fire alarms, security cameras, and environmental alarms
- Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
- Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
- Provides logistical support to parking services, transit services, and other university service providers
- High school diploma or GED
- Successful completion of a thorough background investigation
- 18 years old or older
- Is MULES certified or eligible for MULES certification within 6-months of employment
- Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
- Knowledge of MSOffice
- Excellent interpersonal, verbal and written communication skills
- Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
- Ability to work independently with minimal supervision
- Demonstrated problem solving abilities
- Demonstrated experience with and understanding of customer service
- Letter of interest addressing position qualifications
- Current Resume
- Names and contact information of three professional references may be asked for at a later date
SEMO Strategic Action Plan:Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at