Dispatcher - Public Safety and Transit

Southeast Missouri State University

  • Cape Girardeau, MO
  • Permanent
  • Full-time
  • 1 month ago
Position SummaryPUBLIC SAFETY DISPATCHERDepartment of Public Safety & Transit Full timePrimary Responsibilities
  • Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
  • Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
  • Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
  • Enters and retrieves confidential computer records and disseminates information to appropriate personnel
  • Monitors fire alarms, security cameras, and environmental alarms
  • Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
  • Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
  • Provides logistical support to parking services, transit services, and other university service providers
Required Qualifications
  • High school diploma or GED
  • Successful completion of a thorough background investigation
  • 18 years old or older
  • Is MULES certified or eligible for MULES certification within 6-months of employment
  • Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
  • Knowledge of MSOffice
  • Excellent interpersonal, verbal and written communication skills
  • Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
  • Ability to work independently with minimal supervision
  • Demonstrated problem solving abilities
  • Demonstrated experience with and understanding of customer service
Required Information & DeadlineApplication Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 10, 2024.To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:
  • Letter of interest addressing position qualifications
  • Current Resume
  • Names and contact information of three professional references may be asked for at a later date
Additional InformationAbout Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.SEMO Fact Book:
SEMO Strategic Action Plan:Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at

Southeast Missouri State University