Installer/Trainer (Part Time)
Sorenson Communications
- Maine
- Permanent
- Part-time
- $12.22 to 19.52 (Based off location and experience)
- $25/successful installation
- $25/ successful priority service call
- $15/ successful service call
- Mileage Reimbursement
- Tablet Provided
- Phone Provided
- Growth Opportunities
- Install and troubleshoot CaptionCall phones
- Courteously train customers on how to use the phone and its features
- Promote the CaptionCall service
- Assist Outreach Specialist with lead generation activities as needed
- Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
- Ability to meet or exceed Installer/Trainer expectations and maintain established goals set forth by department management
- Complete service calls as assigned
- Accurately maintain customer records
- Complete required reports and submit invoices and feedback on customer interactions
- Retrieve and clean phones of former customers
- Maintain adequate inventory of equipment and supplies in order to service customers
- Adapt to new responsibilities as necessary
- Other duties as assigned
- This position has no supervisory responsibilities.
- Basic computer knowledge and experience
- Sales experience
- Experience working in the hearing health field
- Experience working with senior citizens
- Provide excellent customer service
- Ability to effectively communicate in English through reading, writing, speaking and listening
- Ability to work evenings and weekends as needed
- Ability to drive and travel via air as needed
- Ability to tailor to unique needs of individual customers
- Must be reliable, organized and punctual
- Ability to adapt to constantly changing environments
- Able to sit/ stand for a long period of time in an office environment
- Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
- Regular and predictable attendance required.