Field Service Technician, Verifi - Austin, REMOTE, Construction Chemicals
Saint-Gobain
- Austin, TX
- Permanent
- Full-time
- Technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer.
- Technical work will include installation, preventive and scheduled maintenance, calibration, and emergency and service repair.
- Technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair
- Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers
- High School Diploma or Equivalent General Studies
- 2+ years experience in Field Service type work
- Possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals
- Ability to learn new technology and processes quickly
- Strong verbal and written communication skills with both colleagues and customers
- Organized and detail oriented, particularly with regard to maintaining records
- Hands on Electro-Mechanical aptitude
- Experience with hand tools, power tools, meters, gauges
- Must be able to lift 50 pounds
- Ability to respond to short notice project work and emergency service calls
- Able to work flexible hours with overnight travel
- Working knowledge of the Ready Mix Concrete industry