Senior Product Delivery Associate- Customer Identity and Authentication
JPMorgan Chase
- USA
- Permanent
- Full-time
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and provide advisory of adequate resources
- Lead planning and execution of cross product initiatives within the Customer Identity and Authentication Product.
- This will often include coordination among the 6 area products and with external organizations and other Products. In this role you will be responsible for supporting the work plans as well as coordinating work among the groups.
- Understand and communicate issues and blockers effectively. Lead to solutions through design changes, securing resources or influencing prioritization.
- Define and communicate interdependencies among area products and other Lines of Businesses
- Structure and hold critical meetings with both internal and external partners to unify the teams and bring clarity on progress of work, including clear action items and owning follow ups.
- Gather project deliverables required for delivery readiness (Implementation plan, sign off, audit trails, etc.)
- Understand and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs.
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Good understanding of Agile methodology; stakeholder management; budget management, risk management and operations
- Industry-specific knowledge and experience is an asset especially in the areas of Customer Authentication and Identity Management in the digital channel.
- Ability to connect programs/projects to broader organizational plans of future and grasp the key performance metrics of business partners.
- Ability to manage backlog and dependency tasks within CI&A product APG's and external Products.
- Sound business and technical acumen, with demonstrated agility in learning and ability to quickly become comfortable with unfamiliar businesses areas or of technologies.
- BS/BA degree in relevant area or equivalent experience
- Developed knowledge of the product development life cycle
- AWS Certification
- Agile/Scrum Certification