Associate Technology Engineer
PSEG
- Salem, NJ
- $75,000-118,700 per year
- Permanent
- Full-time
- Assists with the design, development, configuration, and testing of technology solutions to meet business or technology requirements.
- Collaborates with other IT professionals to ensure proper integration of new technology solutions within the existing technology solutions.
- Analyzes end user needs, business and technology requirements in the workload automation, and job scheduling areas; translates these requirements into technology solution capabilities and design.
- Provides support toward resolution of escalated support tickets.
- Evaluates existing technology solutions and platforms to provide recommendations for improving technology performance.
- Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity, and infrastructure to integrate applications and hardware.
- Ensures that the design and technology solution implementation meet security and QA standards. Provides support toward resolution of escalated support tickets.
- Bachelor’s degree in Computer Science, Mathematics, Information Technology, Computer Engineering, Information Sciences, or a related field.
- In Lieu of a degree, must have at least 6 years of relevant experience within IT field or related industry with reliance on technical expertise.
- Minimum 2 years of professional technology solution engineering preferred
Participates in analysis of end-user needs and designs.
Required Competencies:
- Ability to create both technical and non-technical end-user documentation for medium complexity technology solutions.
- Ability to work independently and multi-task effectively.
- Flexible and adaptable to change in priorities as necessary.
- Strong analytical ability and attention to detail.
- Excellent problem-solving skills.
- Ability to learn new business and technical concepts.
- Strong oral and written communication skills.
- Good facilitation skills.
- Leadership, technical teamwork, and interpersonal skills.
- Ability to foster working relationships with the team, IT Management and Client departments.
- Understanding of technology architecture, technology platforms, and ability to explain technical concepts to the business users in the context of business requirements.
- Experience implementing off the shelf products.
- Experience with mission critical technology solutions.
- CCNA, CompTIA A+, CompTIA Network +, and/or CompTIA Security + preferred.