Field Sales Manager
Breakthru Beverage Group
- Tampa, FL
- Permanent
- Full-time
- Manages and coaches a team of sales representatives.
- Conducts effective one-on-one sales meeting with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps.
- Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
- Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress, and recording improvement against them.
- Pre-plans prior to the beginning of each sales period by holding a one-on-one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts.
- Participates in the associate interview and selection proves by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process.
- Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resents of stores, managing open territories and resolving customer complaints.
- Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and scheduling sales representatives as needed.
- Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives.
- Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.
- Other duties, as assigned by the jobholder’s supervisor, may also be required.
- Bachelor’s degree in related field and/or equivalent training and work experience
- Minimum of 5 years of related experience in sales
- Proficient PC skills using MS Office and other various computer programs including presentation software
- Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
- Analytic and Reporting skills
- Utilize sound judgement and problem-solving skills
- Ability to work in fast-paced, high-volume, team environment
- Have a valid driver’s license
- Ability to hold a Solicitor’s Permit
- Understanding of Wine and Spirits
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
- May help coordinate the work of junior members of the team.
- Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.