Senior Knowledge Management Business Analyst
Strategic Resolutions Experts
- Las Vegas, NV
- Permanent
- Full-time
- Thinking strategically, translating strategies into actionable plans, and developing or providing key input into project schedules and work products
- Researching, tracking, and analyzing statutes and implementing provisions considering relevant strategic, regulatory, operational, and resource constraints
- Analyzing business processes and programs to identify opportunities to increase business efficiency
- Performing data analysis and collecting, reviewing, and aggregating data into spreadsheets to support reporting and decision-making
- Designing and supporting the implementation of change management approaches focused on stakeholder engagement, adoption, and communication
- Developing internal and external communication products, including but not limited to: email messages, fact sheets, white papers, plans, processes, presentations, and reports to convey information and facilitate buy-in
- Developing conclusions and recommendations, writing reports, and coordinating the development of documentation and briefings to be presented to senior leadership, Congress, and the Administration
- Providing meeting design and facilitation support, including agendas, logistics, facilitation, and meeting minutes
- Working with the Project Manager to effectively engage the customer, delivering presentations, leading customer meetings, resolving issues, and exceeding customer expectations.
- Assisting with project tracking by updating action item trackers, dashboards, and other project tools
- Maintaining a central repository (in SharePoint) of project deliverables, meeting minutes, and other documents submitted to the customer
- Demonstrated ability to provide guidance and direction to design, implement, and manage business programs
- Demonstrated ability to work independently
- Expert in SharePoint platform, including its various features, functionalities, and configurations
- Interviewing stakeholders to document the current state and future requirements for SharePoint
- Effectively communicate with stakeholders at all levels of the organization to understand requirements, provide updates, and gather feedback on SharePoint solutions.
- Integrate SharePoint with other systems and tools used within the organization to streamline knowledge management processes
- Developing a strategy, roadmap, stakeholder engagement plan, training, user documentation, and communication products to leverage the capabilities of SharePoint in support of collaboration, data sharing, and knowledge management across multiple directorates
- Participating in the planning, design, and deployment of new SharePoint sites, solutions (such as dashboards and trackers), and workflows
- Taking the lead in developing Standard Operating Procedures (SOPs), business rules, style guides, governance, a data management strategy, delivering job aids, communications, training, and tools related to SharePoint
- Manage projects related to SharePoint knowledge management initiatives, including planning, scheduling, resource allocation, and progress tracking
- Stay abreast of latest trends and advancements in SharePoint and knowledge management practices to continuously improve solutions and processes
- Must have at least 10 years in Knowledge Management and at least seven years of SharePoint experience.
- BA/BS degree
- Knowledge Management and/or SharePoint certification required
- Strong professional, interpersonal, and organizational skills.
- Demonstrated technical writing and presentation skills.
- Strong consultative, analytical, organizational, and strategic planning skills.
- Ability to provide thought leadership and influence.
- Ability to proactively influence strategic decision-making and direction.
- An enthusiastic team player with a strong drive to create a positive work environment.
- Ability to generate detailed status reports for completed tasks.
- An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.
- A strategic visionary with sound technical skills, analytical ability, good judgment, and strong operational focus.
- A well-organized and self-directed individual who is "politically savvy" and a team player.
- An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
- A decisive individual who possesses a "big picture" perspective.
- Strong professional, interpersonal, and organizational skills
- Demonstrated cross-functional team collaboration skills in a rapidly changing, high-intensity, mission-oriented work environment