System Manager, Identity and Access Management
Uncommon Schools
- New York City, NY
- $95,200-112,000 per year
- Permanent
- Full-time
- Evaluate and understand the current state of IAM at Uncommon. This includes the people, processes, and technology (OneLogin, Active Directory, Google Cloud/G Suite)
- Utilize deep subject-matter expertise in all areas of IAM including single sign-on, multi-factor authentication, privileged account management, password vaulting, role-based, just-in-time access, and domain design to create, implement and maintain a roadmap for IAM organizational development.
- Identify and raise issues with technology partners and manufacturers
- Serve as a technical project manager to coordinate sophisticated or long-duration initiatives. Establish, document, and communicate IAM services, capabilities, roadmap, policies, and procedures to key IAM partners
- Independently create and present clear, detailed communication and change management plans to Product Managers, IT Support and Regional Representatives that enable clear and fast decision making.
- Train IT Support team to resolve common issues Tier 1 and 2 issues and act as escalation for Tier 3.
- Support the maintenance and upkeep of our technology tools in order to understand the integrations between them, and identify both efficiencies and resolutions related to transactional work.
- Partner with Product Managers and IT Support team to deeply understand the goals and use cases for IAM
- Understand and champion the appropriate long-term vision for the IAM platforms
- Ensure user adoption of new processes by creating training materials and providing mentorship, guidance, support, and performance feedback to IT Support and end users of our systems
- Partner with other Data & IT team members in their day-to-day operations (reporting, auditing, integration) to support processes related to identity and access management
- Under the guidance of the Sr. Director of Enterprise Systems and Data Governance, create and implement solutions, standards, and controls to ensure data accuracy and integrity in our current and future systems
- Contract & Payment: Lead renewal and payment of the yearly contract.
- Establish relationships with vendors, act as a liaison between vendor and Uncommon on any projects, and own school-level issues & difficult conversations.
- Work with Director to handle vendor issues
- Develop, rollout and supervise policies as it relates to IAM
- Train end-users (staff and students) in security standard methodologies
- Recommend areas for improvement in the organization's security posture, taking into account business objectives and priorities
- 5-7 years of work experience
- 3-4 years of directly related experience
- Experience configuring and managing IAM tools such as: OneLogin, Microsoft Entra, G Suite, Okta
- Bachelor's Degree required (Computer Science, Information Systems, Business, or equivalent subject preferred)
- Security certifications preferred
- 3 days in person in our central office located in the Financial District
- Travel to other regions as needed
- 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
- Extensive, best-in-class training and development
- Choice of 3 comprehensive health insurance plans
- Pre-tax flexible spending and health saving accounts
- Financial planning & wellness
- 403(b) retirement savings program + employer match
- 529 college savings program
- Public Service Loan Forgiveness application assistance
- Financial planning tools and assistance
- Dependent Care FSA, back up childcare and daycare discounts, pet care insurance
- Paid leave of absence
- Fully paid parental leave
- Fully paid medical leave
- Additional paid Short Term and Long Term Disability insurance
- Mental health and counseling support + wellness benefits