Director of IT
Charter Schools USA
- Goose Creek, SC
- Permanent
- Full-time
- Work with State team and to assess, implement, and respond to customer technology-related needs
- Provide management with critical decision-making information through research of emerging technologies, analysis of data, monitoring of trends and recommendations
- Ensure high quality, timely and effective support for all supported hardware, software and systems for all stakeholders
- Coordinate successful deployment of IT projects including hardware, software, services and policy implementations
- Provide day-to-day oversight of State Team IT staff, including direction, establishing goals, performance reviews and delegation of tasks
- Coordinate with appropriate school staff to facilitate technology support operations as fits the current & future need
- Coordinate with 3rd party service services and vendors as necessary
- Aid in developing and managing IT-related budgets for State and schools
- Ensure documentation of all IT procedures, processes and policies and processes to maintain and revise documentation are being followed
- Act as a technology liaison for State team members, schools, and vendors
- Works and interacts with staff and relates to individuals at all levels of the organization; As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
- Demonstrates ability to lead people and get results through others.
- Thinks ahead and plans over a 1-2-year time span.
- Ability to organize and manage multiple priorities.
- Ability to consistently be at work, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
- Includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; and develops subordinates' skills and encourages growth.
- Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Strives to research, evaluate and implement best practices.
- Strong customer orientation.
- Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- High performance teams and a strong team player.
- Strong track record for analyzing complex problems/issues, identifying patterns and recommending creative solutions.
- Proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.
- 5+ years of experience and or training in Information Technology.
- Proficiency in common business software such as Microsoft Office (Word, Excel, PowerPoint) and other relevant software.
- Understanding networking, hardware, software and services requirements to support remote locations.
- Travel within and outside the state as the job dictates.
- Commitment to company values.
- Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
- Usual office working conditions.
- No physical exertion required.
- Travel within or outside of state.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.