Senior UX Researcher
TomTom
- Farmington Hills, MI
- Permanent
- Full-time
- Activities based on in-depth knowledge and experience in one's own discipline
- Has basic knowledge of other related disciplines, organization & processes
- Resolve more complex problems; can take a new perspective on existing solutions/procedures
- Acts as a resource for colleagues with less experience
- May lead small projects or project steps within a broader project
- Works independently with minimal guidance
- Uses best practices and knowledge of internal or external business issues to improve products/services or processes
- Typically resolves complex problems or problems where precedent may not exist
- Often leads the work of small project teams
- May train junior staff
- Works independently
- 5+ years of experience leading UX research projects with demonstrated impact, handling all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).
- 5+ years of experience with different research methods including: field research, usability, and survey design
- BS in Human Factors, Cognitive Psychology, Human-Computer Design Engineering or related discipline.
- Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
- Passion and capacity to advocate on behalf of our users.
- Experience working in with geographically dispersed teams
- User research or other experience from a technical field, such as software development, or with automotive industry
- The ability to manage ambiguity, lead research efforts autonomously, and multi-task in a fast-paced environment.
- You reside in Eastern Standard Time.