Shift Manager Banquets

• Manage the activities of all Banquet team members during the shift, ensuring all functional job duties are performed according to established company policies
• Ensure excellent guest service
• Maintain high sanitation and safety standards, meeting all required regulatory standards
• Ensure compliance with regulatory controls both internal and external including but not limited to state and federal laws
• Organize the flow of service with Chef and discuss expediting systems, special needs, timing, etc.
• Ensure proper staffing for forecasted volume and budgetary guidelines
• Assist in monitoring guest flow and informs management when more labor is needed during peak volume periods
• Assist in training new team members
• Set high standards by complying with all departmental rules, policies, and procedures
• Notify team members of changes in policy and procedure
• Complete all paperwork associated with position
• All other duties as assigned

• Must be 18 years of age or older
• Four or more years of experience in a restaurant environment with at least one year of management experience preferred, or equivalent combination of education and experience
• Prior supervisory experience preferred
• Prior experience in banquets preferred
• Proven track record demonstrating sound judgment and the ability to perform well under pressure
• Knowledge of state liquor regulations and point of service systems required.
• Must possess outstanding interpersonal communication skills to effectively interface with Team Members and guests
• Must have successfully completed and maintain certification in “ServSafe” (Food Sanitation Management) within 120 days of employment
• Must be able to use a computer
• Ability to successfully fulfill the pre-employment process, and obtain and maintain all necessary licensing
• Ability to work flexible shifts and days of the week including holidays

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift and/or move up to 50 pounds
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor
• Ability to work in a noisy environment

Rivers Casino