Research and Evaluation Manager
Didi Hirsch Mental Health Services
- Culver City, CA
- $80,300-89,220 per year
- Permanent
- Full-time
- Supports the Director in overseeing program evaluation processes agency-wide including clinical outcome and program data collection, entry, analysis, and reporting.
- Ensures that outcome and program data are accurately tracked, processed, and reported to meet contractual obligations related to the Department of Mental Health and other funding entities.
- Supervises Research Assistants (RAs) and Research Specialists (RS) in the Division, which includes providing feedback and work direction; tracking attendance and evaluating performance; recruiting and hiring; delegating work; encouraging and fostering professional development.
- Uses human resource best practices to engage in flexible and supportive feedback and management styles that foster open communication.
- Consults with the Director to manage program evaluation and research activities including evaluation designs, goals and objectives and identifying and/or developing instruments (e.g. surveys, interview protocols, criterion-referenced tests, etc.).
- Independently designs, directs, conducts, and draw conclusions from complex research related to the evaluation of the agency’s clinical and programmatic outcomes.
- Develops and utilizes complex databases, spreadsheets, charts, graphs, reports and tables to present findings and conclusions. Consults with Director to interpret and disseminate program evaluation results to agency staff and leadership.
- Provides oversight of clinical outcomes collection including Division databases and software along with Department of Mental health outcomes data system.
- Manages and coordinates data requests from internal and external stakeholders.
- Initiates and maintains effective working relationships with employees and management.
- Master's degree in Social Sciences or related fields with 2+ years of program evaluation/project management experience in community mental health or similar settings.
- Supervisory experience strongly preferred.
- Demonstrated knowledge of program evaluation in community mental health or similar settings
- Advanced knowledge of MS Office (Word, Excel, Powerpoint and Access)
- Advanced statistical analysis skills, including knowledge of SPSS/SAS/R. Experience using R for data management, analysis, and reporting preferred.
- Working knowledge of data base systems (e.g. Electronic Health Record system, REDCap, iCarol, etc), data base management, and data visualization software preferred
- Ability to distill results into a few key points and present them in written, oral and graphical formats.
- Strong project management, organization, communication (verbal and written) and problem-solving skills with the ability to prioritize assignments and meet required deadlines.
- Ability to interpret statistical data for various stakeholder groups.
- Ability to adapt to changing needs by acquiring new skills and knowledge.
- Ability to work independently as well as part of a team.
- Ability to work in a face-paced environment with changing priorities by being flexible, collaborative, responsive, and adaptable.
- Current California driver’s license, car insurance, and a driving record acceptable to the Agency’s insurance carrier.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.