Bilingual French/Eng Customer Service Rep needs 2+ years experienceBilingual French/Eng Customer Service Rep requires:Bachelors Degree in technical field or College Degree in TradesTechnical or mechanical aptitude/Hands-on experience preferredStrong oral and written communication skills are essentialStrong customer related communications and interpersonal skills necessaryProficient at navigating Microsoft Office and web-based programsGood home internet connectionFrench language an assetBilingual French/Eng Customer Service Rep duties:Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline.Provide timely support for technical inquiries via phone, email, and web chat.Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads.
