Patient Care Coordinator

Back 2 Basics Dentistry

  • Clarksville, TN
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
About Us: Back 2 Basics Dentistry has been a cornerstone in the Clarksville community for over 25 years, providing exceptional dental care with a personal touch. We prioritize honesty, respect, communication, and compassion to deliver superlative results for our patients.Position Type: Full-Time.Responsibilities:
  • As a Patient Care Coordinator at Back 2 Basics Dentistry, you will play a crucial role in ensuring our patients have a seamless and positive experience throughout their dental care journey.
Your responsibilities will include:Patient Interaction:
  • Discussing treatment plans and addressing patient queries with clarity and empathy.
  • Assisting patients in navigating their experience within the practice.
Administrative Tasks:
  • Answering phones and managing patient inquiries.
  • Scheduling appointments efficiently and coordinating with the dental team.
  • Handling insurance-related tasks and other data collection as necessary.
  • Accurately posting charges and collecting funds from patients.
Communication and Problem-Solving:
  • Utilizing exceptional communication skills to facilitate smooth communication between patients and the dental team.
  • Proactively identifying and resolving issues to ensure patient satisfaction.
Dental Terminology and Computer Skills:
  • Demonstrating knowledge of dental terminology to effectively communicate with patients and dental professionals.
  • Comfortably navigating computer systems to input and retrieve relevant patient information.
Professional Demeanor:
  • Maintaining a pleasant smile and demeanor to create a welcoming atmosphere for patients.
Qualifications:
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Proficiency in dental terminology.
  • Comfort with computer systems and data management.
  • Previous experience in a dental or healthcare setting is preferred.
Join our team and be a part of a dental practice that values the well-being of both its patients and staff!

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