Service Coordinator II
National Church Residences
- Saint Charles, MO
- Permanent
- Full-time
- Assume responsibility for coordinating programs and activities for residents.
- Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low cost service providers and/or negotiate discounts.
- Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
- Develop a Resource Directory that includes a listing of state and/or local service providers.
- Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
- Provide quality customer service to all residents addressing concerns and assisting with basic needs.
- Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
- Report all complaints made by residents and/or families.
- Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.
- A bachelor’s degree in social work or a related field is preferred.
- Two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.