Building Automation Service Specialist – Norcross, GA
Siemens
- Norcross, GA
- $55,160-94,560 per year
- Permanent
- Full-time
- Execute digitalization and standard service operations strategies
- Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
- Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
- Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment
- Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types
- Responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
- Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
- Provide instructions to customer personnel regarding proper system operations and assist with training
- Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects
- Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs perform other duties as assigned
- Develop strong working relationships with internal and external customers, identify needs, and resolve issues
- Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines
- Electro-mechanical aptitude (based on previous experience and/or education) and user PC/software skill
- Experience performing preventive maintenance and diagnostics of automation systems
- 3+ years experience
- Demonstrated use of open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking
- Demonstrated use of engineering concepts, programming, job start-up and checkout, and troubleshooting
- Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
- Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Knowledgeable in Microsoft Office (Word, Excel, and Outlook)
- Rotational On-Call and/or Minimal Overnight Travel
- Compressed schedule performance can be a factor and will require extended hours to meet commitments
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
- Must be 18 years of age and possess a valid driver's license with limited violations
- High school diploma or state-recognized GED
- Specialized skill training/certification
- Experience installing and servicing electronic control or HVAC equipment; 1+ years
- Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
- Engineering and programming (PLC or BMS) background
- Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
- The pay range for this position is $55,160 - $94,560. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable Accommodations
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