Administrative Associate
PayneWest Insurance
- Bend, OR Madras, OR
- Permanent
- Full-time
- Frontline communications: answering phones, directing calls, and greeting walk-in clients.
- Process communications: daily incoming and outgoing mail, including overnight mailings; handle incoming checks; provide early- and late-capture scanning; and deliver faxes to employees.
- Office organization: order office-related supplies. Keep common areas clean and well organized, including the reception area, conference rooms, work rooms, file/mail room, supply areas, etc.
- Maintain office equipment (phones, voice mail, copy/scan machines, etc.): keep machines filled with paper and toner, troubleshoot, call for repairs if necessary, and help others as needed.
- Orientations: handle new colleague office orientations, as requested.
- Plus: you’ll follow organization policies and procedures and established workflows. Perform additional duties as needed.
- You’re a client service advocate. You’re passionate about delivering an exceptional level of customer service and support.
- You’re ready to throw all stereotypes of “insurance” out the window and love your job.
- You’re smart. You understand business and people.
- You’re good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.
- You’re a team player. You maintain positive relationships with your colleagues—and you enjoy it.
- You’re that person everyone can depend on—to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.
- You love to learn. You’re earnest about improving and pursuing professional development.
- You can adapt—because our industry changes constantly and so do the needs of our clients. You’re good at staying on your toes.
- You’re ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
- You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.