Banquet Manager (DoubleTree by Hilton, Portland)

• Coordinate and oversee all banquet and catering events, including weddings, corporate meetings, and social gatherings, from planning to execution.
• Work closely with the sales and culinary teams to develop menus, pricing, and event details that meet and exceed guest expectations.
• Train, mentor, and coach banquet staff to deliver outstanding service and uphold brand standards.
• Manage banquet budgets and expenses, including labor costs, supplies, and equipment maintenance.
• Ensure compliance with health and safety regulations, food handling standards, and liquor licensing requirements.
• Handle guest inquiries, requests, and feedback in a professional and timely manner, striving to resolve any issues to the guest's satisfaction.
• Collaborate with the sales and marketing teams to promote banquet and catering services and drive revenue growth.
• Maintain accurate records of bookings, inventory, and financial transactions using hotel management systems.
• Stay current with industry trends, best practices, and competitor activities to identify opportunities for improvement and innovation.

• Associate degree in hospitality management, Business Administration, or related field preferred.
• Minimum of 3 years of experience in banquet management or catering operations, preferably in a hotel or upscale restaurant environment.
• Proven leadership skills with the ability to inspire and motivate a diverse team.
• Excellent communication, organizational, and problem-solving abilities.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of food and beverage operations, banquet service protocols, and event planning best practices.
• Familiarity with hotel management systems, Microsoft Office Suite, and catering software is desirable.
• Flexibility to work evenings, weekends, and holidays as needed.

DoubleTree