Account Manager | Ohio-Pennsylvania
Ryerson
- Columbus, OH Pennsylvania
- Permanent
- Full-time
- Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers
- Communicate regularly to customers about industry and economic trends and Ryerson's ability to assist customers in adapting to change
- Works with service center and regional sales/product management to develop quotations and contract proposals that are responsive to customer needs and result in profitable sales for Ryerson
- Understands and keeps up-to-date on the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels and working capital decisions
- Increases revenue from assigned customers by increasing product lines or items sold and converting general line sales to fabrication sales
- Involves service center management, regional management, Global Accounts, or other corporate management, and Ryerson supplier representatives in establishing and maintaining relationships at all levels of customer organization
- All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
- Bachelor's degree preferred (preferably in marketing, business or a related field of study) or related experience
- Minimum of 5-7 years previous sales experience in metals service center industry or similar industrial sales background / industry
- Proficiency with MS Office a must, SAP and Salesforce.com experience highly desired
- Strong business acumen with excellent customer service, interpersonal and both oral, and written communication skills; persuasive negotiation skills
- Effective problem-solving/conflict resolution skills and the ability to maintain confidentiality
- Aggressive, competitive, and self-motivated attitude is essential
- Keen attention to detail with a strong aptitude for math
- Understanding for Inventory Management in order to support JIT needs for customer