Assistant Restaurant General Manager/Bar Manager, Nobu (Caesars New Orleans)
Caesars Entertainment
- New Orleans, LA
- Permanent
- Full-time
- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
- Supervises all dining room team members within the dining operation while ensuring all policies and procedures are followed for providing proper service to guests.
- Supervises operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
- Ensures that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
- Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Assists with the ordering of all food and beverage products.
- Maintain records of team members performance, dining room labor costs, product and other expenses related to the operation.
- Executes department training programs.
- Assists with daily check control system, payroll, scheduling, and forecasting.
- Assists with requisitions of supplies and labor for the outlet.
- Schedules periodic food service employee meetings to ensure correct execution of restaurant policies.
- Schedules team in accordance with operating budgets and forecasts.
- Coordinates and directs the daily activities of team members in the outlet(s) including planning and organizing.
- Provides input in the strategic planning regarding the direction of the outlet(s).
- Advises guests on selection of food and beverage items.
- Ensures adherence to all Board of Health standards.
- Work closely with other departments to ensure seamless delivery of service for our guests.
- Anticipates and handles guest opportunities to ensure quality product delivery, guest satisfaction and repeat business.
- Maintains high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests.
- Demonstrates extraordinary guest relation skills and ability to market the outlet.
- Understands and works with Human Resources to follow proper processes for employee relation matters.
- Assists with the training of new employees, hiring, orientation, training and job performance for outlet employees.
- Ensures all areas are kept clean and in proper condition to provide a presentable and safe working environment.
- Communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals, and business strategy.
- Follows company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely.
- Carries out leadership responsibilities in accordance with the organization's policies and applicable laws.
- Acts as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same.
- Maintains a well-groomed appearance which reflects the professional appearance of the operation.
- Maintains and orders all supplies for the outlet.
- May perform other duties as assigned.
- College degree in hospitality, business or equivalent work experience preferred.
- 3+ years of work experience in fine dining, full service or high-volume restaurant.
- 2+ years of management experience within food & beverage and bar operations.
- Previous work in a high caliber chef driven property is a plus.
- Basic knowledge in all phases of restaurant management.
- Strong leadership, communication and management skills.
- Excellent planning and public relation skills.
- Ability to work in a diverse, fast-paced environment with heavy business volumes while managing sensitive situations relating to staff and guests, in a timely manner.
- Ability to flex and accommodate last minute requests and changes.
- Ability to act quickly and exercise good judgment under pressure and/or conflict situations
- Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs
- Proficiency in Point of Sales systems (i.e. Micros, Infogenesis)
- Work requires flexibility to work various shifts.
- Must have a positive and professional interaction with all casino/hotel departments.
- Must be congenial and have neat, professional appearance with good personal hygiene.
- Must be reliable and conscientious.
- Must be able to stand for extended periods of time.
- Must be able to listen and respond to visual and aural cues.
- Must be able to maneuver to all areas of the casino.
- Must be able to lift up to 25 pounds and carry up to 25 pounds.
- Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
- Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads.
- Must have the ability to listen, solve problems and use collaboration skills,
- Must be able to work at a fast-paced environment.
- Must be able to read, write, speak, and understand English.
- Must be able to respond to visual and aural cues.