Closing Shift Leader
Chick-fil-A
- Lansing, MI
- $17.00-22.00 per hour
- Permanent
- Full-time
- Provide direction and feedback to workers during shifts
- Schedule employee shifts and assign duties
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Check cash drawers and prepare bank deposits
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
- Ensure excellent quality food is created
- Proven experience as a Shift Manager or relevant managerial role
- Knowledge of the industry and relevant health and safety regulations
- Commitment to excellent service
- Working well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
- Ability to stand for long periods
- High school diploma is preferred
- Previous customer service experience preferred
- Previous leadership experience an asset
- Hard-working
- Team-oriented
- Friendly
- Honest
- Great customer skills
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance