Retail Business Solutions Analyst

Associated Wholesale Grocers

  • Hernando, MS
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Retail Business Solutions AnalystAssociated Wholesale Grocers, Inc. has a wide range of departments including retail, HR, IT, sales, management, finance, accounting, and so much more!! If you have a passion for what you do on the daily and want to help feed families in America, then get in touch with our Recruiting department today and see if we can find your next career path!Make us your BEST Choice!Position Summary:Provide promotion, support and consultation for AWG proprietary and vendor endorsed retail business systems and programs.Position Responsibilities:
  • Good customer service skills and can relate technical issues to users.
  • Actively promote and market AWG retail technology solutions.
  • Provide consultation for the solutions and services offered and endorsed by AWG.
  • Provide and coordinate training for retail technology offerings.
  • Serve as the primary point of contact in the areas of ordering equipment, electronic payment processing, check services, gift cards, point of sale, back office, PCI Compliance, and vendor partner services.
  • Coordinate with AWG management, employees and vendors in bringing the needed resources to our member locations.
  • Work with our vendor partners to ensure service commitments are met.
  • Communicate the benefits of our preferred vendor program.
  • Develop and maintain relationships with the point of sale vendor community to ensure member needs are addressed.
  • Develop member relationships through performance, follow through and commitment.
  • Provide support and resolution for member issues.
  • Coordinate vendor schedules where required for member support.
Position Requirements:
  • Bachelor's degree in Business or Information Technology
  • 3 years of retail grocery, grocery wholesale or point of sale
  • MS Office Skills
  • Excellent customer service skills
  • Professional and positive attitude
  • Communicate effectively
  • Travel as required
  • Project management
  • Work well within a team
Benefits:
  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Paid Vacation, Holiday, and Sick Time
  • 401(k) with 4% match along with 3 other contributions
  • Tuition Reimbursement
  • Basic & Supplemental Life and AD&D
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Wellness Program
  • Yearly Holiday Bonus
Associated Wholesale Grocers Inc, (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets. We are serving over 3,800 locations in more than half of the states in the country from ten distribution centers! AWG also owns and distributes our private labels including Best Choice, Best Choice Superior Selections, Always Save, & Clearly by Best Choice.In addition to AWG's cooperative wholesale operations, we as a company also operate subsidiary companies which provide real estate and supermarket development services, digital marketing services, and is a wholesale supply provider of health and beauty care, general merchandise, specialty/international foods and pharmaceutical supply.

Associated Wholesale Grocers