Culinary Operations Support Manager
NexDine
- Fort Lauderdale, FL
- Permanent
- Full-time
- Health, dental and vision insurance
- Flexible Spending Accounts
- Company-paid life insurance
- Various voluntary programs and insurances
- 401(k) savings plan
- Paid vacation, holiday, and sick time
- Employee Assistance Program (EAP)
- Weekly Paycheck
- Plus, various perks!
- Promote and develop existing programs to enhance new concepts that ensure the highest possible quality of food service.
- Review, recommend, and standardize prices, products and budgetary allotments regarding food purchasing costs.
- May assist with the development of short- and long-term financial goals for units consistent with purchasing objectives.
- Actively engage in preparing meals and other products and verify quality and consistency. Observe service delivery and interact with guests to ensure positive guest experiences.
- Monitor and forecast food purchasing expenses to ensure company goals are met on a quarterly and annual basis.
- Develop short- and long-term operational strategies in partnership with the executive team.
- Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.
- Manage client relationships to maintain client satisfaction and account retention.
- Engage in strategic planning and manage short- and long-term initiatives.
- Assess unit manager leadership performance and provide appropriate guidance and/or recognition.
- Ensure effective engagement with unit managers and consistent flow of information in both directions to reinforce a culture of collaboration, trust, and open communication.
- Establish and monitor meaningful metrics to track operational and leadership effectiveness as well as the impact of programmatic efforts.
- Oversight of high-level client catering events.
- May oversee operational framework for each unit, such as OSHA regulations, work methods and procedures manuals, and federal and state guidelines on personnel administration and ensure all employees understand and maintain the necessary requirements.
- May implement corrective action plans to solve organizational or departmental problems.
- Establish departmental responsibilities and coordinate functions among departments and units.
- May perform other duties and responsibilities as assigned.
- Leadership
- Culinary Acumen
- Performance Management
- Communication Proficiency
- Customer/Client Focus
- Teamwork Oriented
- Collaboration
- Business Acumen
- Presentation Skills
- Culinary school certificate or degree or equivalent combination of education and experience
- 5 years of culinary experience
- Microsoft Office Suite
- ServSafe Certification
- Allergen Awareness Certification (MA)