Restaurant Server
Hay Creek Hotels
- Blowing Rock, NC
- $15.00-22.00 per hour
- Permanent
- Full-time
- Strong customer service skills with the ability to engage and interact with customers in a friendly and professional manner.
- Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
- Take customer orders and provide detailed food, wine & spirit menu information Have solid knowledge of spirits & classic cocktails.
- Collaborate with kitchen and bar staff to ensure timely and accurate food and beverage service for customers
- Adhere to all food and alcohol service standards.
- Collect payment from customers and process transactions accurately. Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift. Complete all transactions using the Point of Sale system.
- Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
- Maintain a clean and organized work place.
- Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
- Free Life Insurance of $25K from HCH*
- Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
- Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
- Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
- Complimentary Staff Meals Daily
- Weekly payroll schedule
- Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
- Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
- Dining Discounts at any HCH Property (50% off food for employee and guests)
- Spas, Golf Course, and Activities Discounts at any HCH Property
- Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
- Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
- Supportive Culture that is fun and motivating, with open-door policy work environment
- Employee Recognition Program through 'Delight Dollars' appreciation and prizes
- Employee Assistance Program including 24/7 confidential support and KOFE financial education
- Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
- Free Parking
- High School diploma or equivalent.
- Ability to work in a fast-paced, team environment while maintaining attention to detail.
- Excellent communication skills.
- Must feel comfortable with the use of technology such as integrated point of sale system - Aloha, and Open Table reservations system.
- 1 year serving experience in a high volume full service restaurant
- Prior Wine/Liquor knowledge not required, but a plus.
- Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
- Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.