Lead Medical Assistant-Internal Medicine Full Time Days
Northwestern Medicine
- Glenview, IL
- Permanent
- Full-time
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- Healthcare Professionals/Techs, Glenview, Illinois, United States
- Leads the work of Medical Assistants within the practice.
- Serves as a role model and resource to clinical staff.
- Provides training and orienting to all medical assistants, and maintains training and orientation materials and records.
- Monitors and evaluates policies and procedures to suggest operational changes.
- Participates in conferences and meetings, and represents the work unit on organizational initiatives
- Ensures efficient patient flow through the site:
- Escorts patient to exam room, identifies patient, prepares patient for examination
- Obtains vital signs.
- Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information).
- Informs provider and registered nurse of any significant change in vital signs or acute symptoms.
- Anticipates/sets up equipment or supplies needed for visit.
- Cleans and prepares exam room for next patient.
- Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly.
- Assists practitioner with medical and surgical procedures:
- Electrocardiogram
- Venipuncture
- Immunizations
- Sets up procedure trays
- Specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider.
- Provides high quality care:
- Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments
- Participates in environmental safety rounds.
- Maintains vaccine/medication inventory.
- Monitors and maintains equipment and instruments.
- Assists in ordering supplies and disposes expired items.
- Adheres to office opening and closing procedure
- May perform other duties as assigned
- Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
- Accepted documentation:
- New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
- Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body
- Within first six months of employment, will complete one of the following certifications after up to two test attempts:
- Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
- National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
- Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
- Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
- High school diploma or GED.
- American Heart Association accredited Basic Life Support (BLS/CPR) certification.
- Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment
- Strong computer skills.
- Completion of accredited Medical Assistant training program.
- One to two years of ambulatory care experience.
- Experience with electronic medical record.