Clinical Supervisor HIV Outreach
JWCH Institute
- Los Angeles, CA
- Permanent
- Full-time
- Provide clinical oversight for all clinic-embedded HIV Engagement Specialist staff as they develop client engagements and care plans.
- Lead routine case conferences with relevant staff and support the implementation of the D2C program.
- The Clinical Supervisor will ensure that staff focus on priority populations that include Black and Latinx MSM living with HIV; Persons under age 30 living with HIV; Transgender persons living with HIV; Persons living with HIV who inject drugs and/or use methamphetamine, and Cisgender Black and Latinx women living with HIV.
- Provide Clinic oversight for HIV Engagement Specialists who conducts bio-psychosocial assessments to identify medical and non-medical needs (i.e., social, emotional, or economic factors) which may interfere with regular HIV medical care utilization such as: medical co-morbidities, sexual risk behavior, substance use history, mental health status, housing, transportation, etc.
- Works with clinic staff to identify patients’ unmet medical needs, coordinates with clinic HIV providers, and provides referrals to address gaps or barriers to accessing and adhering to medical care.
- Utilizes the population health registry to manage patients and track trends in overall clinic performance.
- Delivers patient education, counseling, and other brief interventions to improve HIV knowledge and reduce the risk of transmitting HIV and/or acquiring other sexually transmitted infections.
- Lead and ensure that Engagement Specialists participate in multi-disciplinary health team conferences to formulate the overall patient care plans by interpreting for the team the psychosocial aspects of the patient’s illness.
- Reviews and educates HIV Engagement Specialists on performing assessments, writing care plans, and creating social case summaries.
- Enter and report patient-level data into ACMS Case-Watch in a timely manner.
- Co-develops and reviews an individual-based treatment adherence plan with each client.
- Maintains client charts and updates records.
- Maintains quality assurance standards for the program.
- Performs other duties as assigned.
- Associate of Social Work (ASW), Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) preferred but not required
- At least two years of experience caring for lesbian, gay, bisexual, transgender, queer, intersex, and/or asexual (LGBTQIA+) PLWH and/or educational background, that includes knowledge of STDs, HIV, Hepatitis and/or Tuberculosis within the last five (5) years.
- At least 1 year supervising other staff.
- Knowledge of substance abuse and mental health issues and treatment, and related sexual risks.
- Have strong interpersonal skills and ability to work well with members of the clinical and case management team.
- Able to work independently; think critically; excellent time-management, and ability to make sound decisions.
- Able to research, identify, and access community referrals.
- Demonstrated experience in extensive methods of follow-up and linked access to services.
- Understanding of client confidentiality and legal consequences of failure to abide.
- Have experience maintaining confidential information, understand Health Insurance Portability and Accountability Act (HIPAA) requirements, and pass HIPAA certification training for HIPAA compliance.
- Experience in working with patients who have life altering conditions.
- Organized, able to maintain client files, charts, and referral results.
- Basic computer skills, knowledge of word processing, data entry, and use of Internet and Internet research.
- Strong quality management skills, ensure compliance with all guidelines and regulations.
- Bilingual in Spanish preferred; and understanding of multicultural issues.