General Manager
Chicago Tube & Iron
- Fond du Lac, WI
- Permanent
- Full-time
- Understand all aspects of operations to ensure all departments have the resources and direction they need to meet desired levels of performance and profitability.
- Responsible for the development and approval of division forecasts and budgets, controlling operating, supply, and labor costs, and maintaining division pricing discipline.
- Maintain relationships with existing customers and support sales efforts as required.
- Promotes safety excellence by maintaining a healthy and safe working environment, training staff on safe working techniques, and monitoring employee behavior and equipment functionality.
- Ensure all employees follow industry-standard health and safety guidelines.
- Provide motivation, support, and guidance to all team members and encourage a spirit of working and winning together, as part of a one CTI team.
- Develop and recommend policies and objectives to ensure the most effective operation of the division; communicate these to all personnel.
- Appraise the results of the division’s programs against planned objectives.
- Direct the continuing appraisal of pricing, the distribution function, and other policies and procedures; recommend changes that would improve the attainment of objectives.
- Assure that customer communications and orders are handled promptly and accurately; provide for resolution of customer service problems.
- Oversee division marketing efforts to promote the company’s brand, products, and services.
- Promote product training seminars for inside and outside sales staff.
- Has ultimate responsibility for the implementation, documentation, and maintenance of the division’s quality system based on ISO 9001: 2015 standards.
- A bachelor’s degree in business administration or a related field is required
- 5+ years of experience in a senior management role overseeing all aspects of a business, including P&L in the steel distribution industry
- Experience leading teams to comply with ISO 9001:2015 standards and OSHA regulations
- Proven track record of training and leading employees in productivity and safety
- Excellent verbal and written communication skills
- Customer-focused approach with a results-oriented, ‘can do’ attitude.
- Ability to quickly adjust to rapidly changing market trends and customer demands without losing composure or efficiency
- Effective communicator at all levels of customer and CTI organization
- Demonstrated competence in Microsoft Office and ERP software