Inventory Control Specialist I
Biotronik
- Lake Oswego, OR
- Permanent
- Full-time
- Customer Service:
- Balance incoming calls and customer requests with daily Inventory Management responsibilities
- Provide excellent customer service to in house and field personnel
- Follow communication procedures, guidelines and policies
- Inventory Management:
- Consistently manage assigned regional corporate inventory levels
- Address aged inventory through product rotation
- Leverage short dated product opportunities consistently
- Execute product launch transitions according to strategy
- Audit incoming and outgoing shipments to assure quality and accuracy
- Identify and find solutions for inventory improvement
- Ensures all inventory management transactions and handling are in compliance with applicable federal regulations and BIOTRONIK policies and procedures
- Communication:
- Maintain established regional relationships with Sales and Sales Management
- Give clear and concise instruction to field personnel
- Follow up with requests to ensure completion
- Exhibit ability to manage conflict resolution independently
- Bachelor's degree in Business, or related field, or equivalent experience
- Excellent communication skills (written and verbal) and the ability to interact professionally with all levels of corporate personnel and customer base
- Excellent computer skills; proficient with Microsoft Word and Excel
- Experience with MRP/ERP software and concepts is desirable
- Excellent organizational and problem-solving skills, strong attention to detail
- Ability to work independently under general supervision in a fast paced work environment where self-motivation is critical.
- Willingness to accept challenging assignments and new career opportunities that stretch and build capabilities
- Knowledge of inventory management and inventory cycles. Knowledge of domestic and international shipping methods
- Reporting software and/or SAP experience preferred
- Customer Service, Supply Chain or Product Planning experience preferred
- APICS CPIM (Certificate in Production and Inventory Management), PMP (Project Manager Professional) or other relevant certification a plus
- The work location for this position will by hybrid, located in our Lake Oswego, Oregon campus three days a week and will have the flexibility to work remotely two days each week, as individual situations dictate.
- Domestic/international overnight travel will be required; usually less than 10%.