Claim Specialist
Chubb
- Simsbury, CT
- Permanent
- Full-time
- Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.
- Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies.
- Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
- Represent the company at meetings with management and business partners, as well as virtually at mediations.
- Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.
- Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents.
- Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
- Assume part of training responsibilities for new claim examiners.
- Provide coaching and guidance to new claim examiners.
- BA/BS College Degree Preferred. JD is helpful, but not required.
- 3 to 5 years work experience, handling claims of a comparable complexity or working in a legal position.
- Excellent verbal and written communication skills.
- A personal commitment to superior performance that adds value to our company.
- Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external customers.
- An aptitude for evaluating, analyzing, and interpreting technical information.
- Sound decision making skills.
- Proven ability to work independently as well as part of a team.
- Must demonstrate a high level of initiative and leadership skills.
- Excellent time management, problem solving, and organizational skills are required.
- An ability to adapt to new ideas and situations.
- A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems.
- Cultivating relationships with internal clients (e.g. underwriters)
- Developing the ability to analyze initial claim reports
- Developing an understanding of the legal system
- Understanding how to effectively investigate and document findings
- Understanding Chubb's products to appropriately determine coverage
- Learning to interpret and apply insurance contracts
- Learning how to negotiate settlements