Regional Club Manager
Planet Fitness
- Columbus, OH
- Permanent
- Full-time
- Ensure the region is fully staffed from the Club Manager down to the front desk customer service representatives.
- Partner with all the Club Managers in the region to ensure their personal development in the organization as a manager; this includes reoccurring meetings, development plans, bench planning etc.
- Drive revenue of the region in all areas of business.
- Work cross functionally with the Planet Fitness Regional and Operations team to execute all initiatives in the field.
- Maximize member retention through ensuring high levels of customer service and cleanliness, as well as a variety of innovative and educational programs, continual upgrades of exercise equipment and responsiveness to member needs and suggestions
- Manage the expense goals of the facilities through working with Club Managers and Assistant Club Managers on payroll and supply ordering.
- Work with each club to ensure they are delivering the cleanest clubs for our members.
- Work with each club to ensure they are educated and actively coaching on policy, brand, and membership knowledge.
- Understand the local competition and keep current on changes in the fitness community.
- 3 years of successful unit management experience which includes P&L management, driving top line revenue and the ability to hire train and build successful teams.
- Excellent verbal and written communication skills.
- Ability to utilize new techniques, ideas and problem-solving skill.
- Possess honesty and personal integrity.
- Enthusiastic, energetic and personable.
- Passionate and knowledgeable regarding the fitness industry.
- Ambitious and driven. Able to lead and inspire a wide group of individuals.
- Proven financial, business and human resource management.
- Deep knowledge of all the club’s job descriptions, SOP and the company’s brand and mission.
- Computer literate.
- Excellent time management, organizational and follow-up skills.
- Continual travel across the city and region.
- Daily visits to club locations.
- Continual talking in person or on the phone.• Daily report and emails to be reviewed, created and implemented.
- May be required to travel out of state.
- Competitive Base Salary
- Complimentary Planet Fitness membership
- And more