Computer Repair Technician
Vivacity Tech
- Greenville, SC
- $18.00 per hour
- Permanent
- Full-time
- $18.00 per hour
- 401(k) with generous company match and immediate vesting
- Excellent Paid Time Off policy
- Up to 80 hours Sick Time per year
- 96 hours off per year for volunteer opportunities
- 11 paid holidays per year
- Award winning work environment
- Development Reimbursement of $1000 per year
- Medical, Dental, Vision, and Voluntary Benefits
- Carry passion.
- Desire excellence.
- Keep dreaming.
- Build community.
- Be Vivacious.
- Troubleshoot device issues using customer notes and a full diagnosis to identify source of error, assigning repair grade based on the problems
- Complete computer repair process, cleaning, removing, and replacing of parts using provided tools
- Complete a thorough quality assurance review of all completed repairs, ensuring technology is working to customer and Vivacity expectations
- Prepare serviced products for shipment, creating boxes, and packing to ensure safe and timely delivery
- Maintain organization of designated workstations
- Cross-train in Production to assist as business dictates
- Present relevant work updates and data to Team Lead
- Perform other duties as assigned by the Team Lead
- Verbal and written communication skills
- Technical skills with the ability to troubleshoot and assist and train others
- Interpersonal Skills
- Time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with necessary system applications with the ability to learn new or updated software