Sr Service Representative
Labcorp
- Birmingham, AL
- Permanent
- Full-time
- High School Diploma or equivalent; Associate’s degree is preferred
- 3 years of relevant experience is required.
- Must have a Valid Driver's License and clean driving record.
- Must be at least 21 years’ old.
- Medical driver/courier experience is preferred.
- Customer service experience is a plus.
- Very punctual and strong time management skills
- Strong attention to detail and organizational skills
- Ability to problem solve customer issues.
- Ability to lift to 50 lbs.
- Ability to meet the physical demands of the position.
- Act as a floater for the logistics team providing as needed coverage for various routes.
- Provide on route training for new couriers/drivers.
- Assist with dispatch and pickups when needed.
- Load all necessary suppliers needed for the daily pickups.
- Complete daily pick-up schedule in a timely manner
- Deliver all daily picks to your branch at the end of your shift.
- Handle all specimens and lab samples in safe and efficient manner.
- Safely operate company vehicle and obey all traffic laws.
- Utilize handheld electronic device to manage daily picks up.
- Work directly with dispatcher for additional pick-ups as needed.
- Evaluate traffic patterns, alternative routes and weather conditions as needed.