Cloud Implementation Engineer - RapidScale
Cox Enterprises
- Raleigh, NC
- $97,100-161,800 per year
- Permanent
- Full-time
(Essential Duties include but are not limited to):Responsible for the delivery of Infrastructure as a Service including planning, design, implementation & optimization as a post sales consultant to clients.Deliver innovative solutions in diverse environment with shifting priorities, wearing many hats all while driving projects and tasks to completion.Cooperate in activities around the delivery of solutions including Active Directory, File Servers, Application Servers, and other related services.Oversee/perform new and existing updates and migration of services.Perform installation, configuration, maintenance, and troubleshooting of customer managed Active Directory, Virtual infrastructure and more.Monitor customer service performance and troubleshoot problem areas as needed.Provision new customers and provide onboarding assistance and training.Provide support on escalated trouble tickets when necessary.Create documentation for support and service delivery to use and remediate issues.TECHNICAL SKILL REQUIREMENTS:Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related fieldServer Management - Windows Server 2003 - 2022Active DirectoryFile Server Migration and Management (NTFS, SMB, etc.)Microsoft O365Terminal Services/RDSAzure ADVMWare Experience (vCenter, vCloud is a plus)Veeam Backup and ReplicationADDITIONAL SKILLSET/KNOWLEDGE:Server Migration Experience (Physical to Virtual, DoubleTake/Carbonite, etc.)Virtualization Experience (VMware, Azure, Hyper-V)Networking Experience (Firewalls, Switches, Routing Protocols, etc.)VDI Experience (Citrix, Horizon, Azure)N-Able MSPSalesForceZerto Disaster RecoveryMulti Factor Authentication Platforms (DUO, Azure, OneLogin, etc.)Knowledge of managing SSL Certificates.EDUCATION AND SKILLS REQUIREMENTSAt least (4) years of experience in systems infrastructure design, support, and administration.Excellent communication, presentation, writing, and editorial abilities.Excellent organizational and time management skills.Work well with clients at all levels, from executive to IT personnel to end user.Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance, and propose solutions.Require limited supervision and direction; drive results and set priorities independently.Ability to work on a 24x7 on-call rotation schedule.NEEDED ATTRIBUTES:A proven level of competence with Windows server management, Active Directory, cloud backup solutions, VMware experience and Azure Active Directory.Ability to demonstrate a high level of competency in managing technical projects.Passionate, collaborative, results oriented capable of inspiring and building cross functional high performing relationships to effectively drive change while achieving established goals.Excellent communication skills.Self-starter who is willing to learn and adjust to customer needs.Experience with project management.Able to multi-task across different customers environments and communicate on customers’ best standard practice.Proficient with VMware vCloud multi-tenant environmentImplement private cloud and hybrid cloud configurations, patterns, and security practices.Ability to train customers and make them familiar with the cloud environment.Identify opportunities and develop scripts to automate the engineering tasks to minimize the manual work.Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.