Shift Manager - Cage
Bally's Corporation
- Chicago, IL
- Permanent
- Full-time
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
- Maintain and enforce physical safeguards over all monies, forms, and records
- Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
- Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
- Immediately document and report irregularities
- Coordinate functions in the main bank, cashier cage, and credit department
- Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
- Direct and supervise the overall casino cage and credit operations and personnel
- Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
- Select, train, and develop team members through education, training, coaching, and corrective action
- Authorizes lines of credit
- Ensure equipment and supplies are adequately maintained
- Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Collaborate with all operational casino areas to promote efficiency across the organization
- Perform other duties as assigned
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must have a high school diploma or
- Bachelor’s degree strongly preferred
- Must have at least two years of Cage management
- Must uphold strict confidentiality relative to financial data and casino policies
- Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations
- Must have a working knowledge of currency reporting requirements
- Must be proficient in the entire Microsoft Office Suite
- Must be able to lead and motivate a team
- Must have above-average math skills and pass a math assessment issued by the company
- Must pass a color vision assessment issued by the company
- Regularly required to see, talk, hear, walk, and stand
- Frequently required to use hands to handle, feel, and reach
- Occasionally required to sit or stoop
- Must occasionally lift and or move up to 30 pounds
- Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color