HOTEL HOUSEKEEPER
Town Pump
- Helena, MT
- Permanent
- Full-time
- Ability to comprehend oral and written instructions, correspondence, and memos.
- Knowledge of general housekeeping and recordkeeping required.
- Ability to communicate in a courteous, professional manner with teammates, management, and guests.
- Ability to work independently, but with occasional interruptions.
- Ability to compute basic math. Basic computer skills are a plus.
- Ability to be punctual and work within a flexible work schedule.
- Have a strong work ethic. Must display a high degree of pride and integrity in job performance.
- Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines.
- Complete all required company and brand specific training and/or certifications in a timely manner.
- Follow Town Pump’s grooming and appearance guidelines and wear uniform and nametag at all times while on shift.
- Prepare housekeeping cart upon arrival and at shift closing daily.
- Use and update room assignment status clipboard.
- Sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
- Report room condition and status to head housekeeper and/or the front desk.
- Clean guest rooms to Town Pump/Brand and time standards.
- Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens.
- Perform self-inspections of assigned rooms and areas to ensure standards are met.
- May be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
- Comply with Town Pump expectations for confidentiality of guest and company information.
- Ability to walk, stoop, bend, reach, push, pull, kneel, carry, lift, climb, and stand for long periods of time.
- Ability to work in varying temperatures.
- Ability to lift and carry 30 pounds regularly and up to 50 pounds occasionally.
- Ability to tolerate cleaning solutions on a regular basis.