Product Operations Manager
Vontier
- Janesville, WI
- Permanent
- Full-time
- Customer and Market Insights: Facilitation and aggregation of external research
- Process and Practices: Scaling Product and Program Management with consistent cross-functional practices and frameworks
- Facilitate and drive essential conversations and decisions with ANGI’s business stakeholders for product development
- Facilitate the Agile Program Management for ANGI from determining business case viability to commercial launch through consistent management cadences.
- Define, document, and maintain the release processes
- Collect, analyze, and synthesize customer insights to help product management make better-informed decisions
- Acting as a data steward for product management data, owning cleanliness, integrity, and data gap resolution
- Review end-to-end customer product/service experiences
- Lead the trial and experiments of new products/services in the field to ensure proper data feedback and customer experience
- Support onboarding new product team members by streamlining the processes used by the team and have a clear understanding of how the teams function
- Scale product knowledge across the organization
- Manage Engineering and Project Management Assistant
- A bachelor’s degree (B.S.) from a four-year college or university, two or more years of related experience and/or training, or an equivalent combination of education and experience.
- Able to read, analyze, and interpret specifications, common scientific and technical journals, financial reports, and legal documents
- Respond to common inquiries or complaints from customers, regulatory agencies, or business community members.
- Effectively present information to top management, public groups, and/or boards of directors.
- Calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Knowledge of Accounting software; Database software; Design software; Internet software; Manufacturing software; Project Management software; Spreadsheet software; Word Processing software and Microsoft AX and PowerPoint.
- Able to interact with others.
- Act with customer delight and a sense of urgency in mind.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
- The employee must frequently lift and/or move from 10 pounds to up to 25 pounds and occasionally lift and/or move from 50 pounds to up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is occasionally exposed to working near moving mechanical parts, working in high, precarious places, fumes or airborne particles, and risk of electrical shock.
- The noise level in the work environment is usually moderate.