Territory Office Manager
Classet
- Walled Lake, MI
- $47,840-56,160 per year
- Permanent
- Full-time
- Provide verbal estimates and schedule options to potential customers
- Win new and existing customer appointments
- Utilize our CRM to record customer leads and their project needs
- Manage the schedule in your territory(ies) to ensure the maximum work volume and most efficient schedules for our Field Team
- Engage with the Field Team to resolve scheduling, billing or customer issues.
- Provide after sales follow-up for each customer
- Assist in solving operational logistics to ensure a smooth customer journey
- 2+ years of Previous Experience in Sales or High Volume, Phone-based Customer Support
- Willing to work in-person at our Walled Lake office
- Excellent computer and typing skills - including high proficiency in Microsoft Office and Teams
- Experience with scheduling and dispatching crews
- High School Diploma or GED (College degree preferred)
- Friendly, Professional, and ready to help our amazing Customers and Handymen!
- Prior experience in a home services business is strongly preferred
- 401K plan
- Aflac accident plan/coverage
- Paid Vacation
- Performance bonuses
- Company credit card
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews
- Plus more!