CANNABIS GUIDE
Rose Mary Jane
- Portland, ME
- Permanent
- Full-time
- Help customers understand and select specific products tailored to meet their needs.
- Listen carefully to customer needs, ask questions to know what products, alternatives, and/or suggestions are appropriate.
- Explain and promote the Brand, Mission, Purpose, and Values by using selling techniques that allow customers to shop confidently in-store and online.
- Achieve Key Performance Indicator results as directed by the Store Manager.
- Develop and maintain lasting and impactful professional relationships by making meaningful connections with customers.
- Effectively and accurately use the technology required for the position (Point of Sale system, check-in system, loyalty program, scanners, etc.).
- Ensure accuracy of cash in till.
- Ensure accuracy of inventory in the Point of Sale System (Cova) and seed to sale system.
- Participate in maintaining the cleanliness and organization of the store.
- Be knowledgeable about Cannabis products, methods of delivery, and applications.
- Be knowledgeable about and adhere to state and local Cannabis regulations in order to deliver Outstanding Customer Experiences.
- Thrive in a fast-paced, competitive, start-up working environment.
- Exhibit effective verbal and written communication skills.
- Demonstrate a positive attitude, time management, and problem-solving skills.
- Work is generally performed in a busy dispensary and requires frequent contact and interaction with customers, vendors, and visitors.
- Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.
- Ability to operate a computer, keyboard, iPad, receipt printer, and other point-of-sale equipment.
- Frequent moving, reaching, and grabbing.
- Occasional stooping, kneeling, crouching, and moving up to 20 lbs.
- Experience in a high-volume customer service role for 1-2 years.
- Experience working in a team-oriented role for 1-2 years.
- High school diploma or equivalent.
- Must be 21+ and possess a valid driver's license or state ID.