Senior Associate, Health & Benefits Client Service Team
Willis Towers Watson
- Brookfield, WI
- Permanent
- Full-time
- Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients including:
- Benefit plan analysis, design, cost savings and funding strategies
- Vendor procurement, negotiation and optimization
- Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies
- Partner with Consultants to deliver superior project management on select clients
- Perform financial analysis including developing pricing and employee contributions strategies, modeling plan design alternatives and calculating reserves
- Conduct benchmarking studies and other research, provide value added analyses and summaries
- Analyze and compare vendor products, services and contracts
- Design, distribute and evaluate responses to survey and Request For Proposals
- Build relationships internally and collaborate effectively on cross-functional teams
- Review analytical work, mentor and develop junior level staff
- 5+ years’ experience dealing with the financials of health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting/ actuarial function of an insurance company
- Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
- Flexibility and proven ability to identify and resolve issues
- Strong client service orientation and ability to respond to all communications effectively and in a timely manner
- Strong written and verbal communication skills
- Self-starter attitude and ability to work individually and as part of a team
- Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work strongly preferred
- Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines
- Demonstrated success in managing client issues and relationships
- Desire and ability to expand relationships with current clients
- Polished and well developed oral and written communication skills
- Self-starter attitude and ability to work individually and as part of a team
- Flexibility and proven ability to identify and resolve issues
- Strong analytical, creative and integrative skills
- Experience in training/mentoring junior staff
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- Availability to travel on an as needed basis
- State Life and Health license required within 90 days of joining
- Bachelor’s degree required, preferably with significant quantitative course work