Practice Support Coordinator
Buchanan Graduates
- New Jersey
- $65,000-75,000 per year
- Permanent
- Full-time
- Provide day-to-day technical support to case teams, Practice Support members and other firm personnel.
- Analyze, load and process incoming data to meet case requirements.
- Perform quality control on internal and external data.
- Create, modify, and maintain databases and applications to support all practice areas.
- Perform case set up, collections, searches, and productions.
- Research database capabilities (utilizing manuals and technical support).
- Complete research projects, as requested, and document results.
- Draft proposals, coding/scanning specifications and project protocols for internal and external document processing.
- Troubleshoot technical problems related to Practice Support software, desktop application and equipment.
- Maintain administrative systems to document support services, databases, etc. used for individual cases or department projects.
- Perform tasks associated with OCR conversion, PDF conversion, media creation and image printing.
- Maintain physical order of source media and other related materials.
- Assist with complex database searches, generation of reports, printing, document production (paper and electronic), create CDs/DVDs/Hard Drives.
- Assist with creation of electronic bound volume sets.
- Assemble exhibits for depositions, trials, arbitrations, etc.
- Assist in establishing and implementing firm policies regarding data management and information governance.
- Customize training materials.
- Bachelor's degree.
- Preferably from a top 20 university.
- Minimum of 2 years’ experience in a related role.
- Previous applicable law firm experience is a plus.
- Hands-on experience in litigation software and eDiscovery systems.
- Demonstrated knowledge of e-Discovery issues and an understanding of the Federal Rules of Civil Procedure.
- Effective communication skills, both written and oral.
- Client service attitude and ability to work well with diverse groups.
- Ability to work independently on assignments while providing regular progress reports.
- Ability to multi-task and work under pressure in a fast-paced environment with a strong attention to detail.
- Microsoft Office Applications
- 2 years’ experience in litigation technology support to include installation, configuration, and maintenance of applications like Relativity, IPRO Open Discovery, CaseMap, eScan-It, and TrialDirector.
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