Room Attendant - SpringHill Suites Anchorage Midtown
SpringHill Suites Midtown
- Anchorage, AK
- Permanent
- Full-time
- Medical, Dental and Vision coverage
- Life Insurance
- Paid personal time off
- Leadership and Management Training Programs
- 401K Retirement Plan
- A PATH for your future!
- Discounted room rates
- A FUN PLACE TO WORK
- Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
- Check cart for supplies, stock as needed.
- Greet guests immediately with friendly/sincere acknowledgement.
- Strip dirty linens / towels and remove used amenities from room/suite.
- Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room is in compliance with hotel standards.
- Replenish linen and guest amenities.
- Clean balconies, if applicable.
- Respond to special requests by guests (such as providing extra amenities or service time requests).
- Ensure room/suite complies with brand standards
- Provide customer service to guests, including information about hotel services, activities and local attractions.
- Assist co-workers, as requested.
- Ability to arrive to work on time and when scheduled.
- Physically able to move large objects such as: carts, large bags of linen, ironing board.
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
- Ability to read and recognize room/suite numbers.
- Ability to communicate effectively with guests and associates
- Ability to learn, follow and enforce standards for cleanliness.
- Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.