Robotic Process Automation Lead
PagerDuty
- Atlanta, GA
- Permanent
- Full-time
- Collaborate with cross-functional teams and process owners to help identify opportunities for automation.
- Gather requirements, design, and propose automated solutions for efficiency improvement.
- Develop strategies to automate business processes in accordance with RPA/Automation best practices.
- Partner with the Enterprise Applications team to integrate automation solutions with existing systems and applications.
- Conduct thorough testing and troubleshooting, working with business stakeholders, to ensure the effectiveness of the automation solutions.
- Create documentation for implemented solutions, including process workflows and technical specifications.
- Provide training and support to end-users and internal teams on intelligent automation tools and processes.
- Communicate to stakeholders throughout the project lifecycle to ensure alignment between business goals and automation initiatives.
- Self-starter, strong problem solver, reliable team player with ability to deliver projects on-time.
- You have excellent written and oral communication skills with the ability to communicate strategies & results effectively across multiple levels and multiple teams within the organization.
- Strong time and project management skills - can coordinate multiple projects simultaneously in a high-paced business culture.
- Excellent written and verbal communication and interpersonal skills.
- Ability to perform in a dynamic, fast-changing work environment.
- Successfully deliver with levels of ambiguity
- Solution oriented
- A bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or related field
- Understanding and experience implementing of the technologies (UiPath, Automation Anywhere, Blue Prism etc.) and processes related to Robotic Process Automation
- Knowledge of APIs (Application Programming Interfaces) and web services for integrating RPA solutions with other systems and applications.
- Previous experience working in a public company, including experience implementing and maintaining SOX controls for financial reporting and other regulatory/compliance initiatives.
- Experience with Agile project management & development/deployment methodologies.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs