Sr. Clinical Specialist, CRM - Metro Detroit, MI
Abbott
- Detroit, MI
- $72,700-145,300 per year
- Permanent
- Full-time
- Acts as a senior clinical interface between the medical community and the business.
- Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
- Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.
- Provides engineering, sales, education and clinical support in response to the most complex field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players.
- Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.
- Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
- Provides regional CRM implant case coverage.
- Sales support
- Regional training seminars
- Clinical studies/data collection
- Trouble Shooting
- New product in-service training to physicians, nurses and sales representatives
- Mentors and provides leadership for less experienced Clinical Specialists
- Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management
- Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on SJMSC CRM products
- A minimum of 4+ years increasingly responsible experience in the cardiac pacing and related industries
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
- Familiarity with cath lab and operating room procedures and protocol. Demonstrated advanced knowledge of cardiac pacing systems is also necessary
- Must apply engineering skills and abilities to interpret and solve complex clinical problems
- Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
- Must have the ability to concentrate on detail and work independently
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.