Radiology ED Associate
Yale New Haven Health
- New Haven, CT
- Permanent
- Full-time
Responsibilities
- 1. Navigates with efficiency the day to day operations of the entire Radiology ED department.
- 1.1 Ensures all patients entering the Radiology ED are checked in timely. This includes general x-ray, Cat Scan, and Ultrasound.
- 2. Screens and transfers incoming phone calls to the appropriate areas to ensure that accurate and timely department communication is facilitated and the Department is represented in a positive manner.
- 2.1 Provides customer service support to patients, families, staff, department, patient floors, ancillary departments, and community contacts with the greatest consideration and highest regard for customer satisfaction.
- 3. Performs Image Library functions to assist patients, referring physicians and radiologists.
- 3.1 Routinely provides Image Library assistance by importing patient exams from referring institutions for the emergency department via Powershare or CD.
- 4. Provides back-up support to the Radiology Communications Command Center with regards to all department critical results.
- 4.1 In the absence of the Communications Command Center ensures all critical results have been received electronically or via phone call by the referring clinicians meeting department compliance.
- 5. Supports and participates in department and hospital demands recognizing the changing healthcare environment through self-enrichment and flexibility.
- 5.1 Attends and participates in staff meetings. If unable to attend, accepts responsibility for reading minutes or following up with Manager or staff in attendance to remain abreast of all activities of department.