Description :MAJOR FOCUS:Responsible for providing extraordinary customer service, parking and delivering customers’ vehicles in an extremely professional manner.ESSENTIAL FUNCTIONS:
Parks customers’ vehicles and retrieves and delivers vehicles upon guests’ departures.
Handles guests’ belongings, luggage, equipment, clothing, and vehicles with care and respect.
Provides a seamless arrival and departure for all guests.
Transports hotel guests in hotel shuttle safely and efficiently.
Assists elderly and disabled patrons of the hotel as needed.
Answers all guest questions and provides directions as needed.
Maintains up-to-date knowledge about the hotel, its amenities and the local area.
Provides exceptional customer service.
Works safely, following all established safety rules and regulations.
Communicate effectively with co-workers, supervisors and guests.
Follow all relevant policies and procedures.
Complies with the company’s recycling program standards.
Drives guest vehicles as part of job responsibilities
ADDITIONAL FUNCTIONS:
Performs other duties as assigned.
REQUIREMENTS/EDUCATION:
High school diploma, GED, or equivalent experience preferred.
Must be able to operate all types of passenger vehicles with standard or automatic transmission.
Familiarity with handicapped vehicles and equipment is preferred.
Must be outgoing, friendly and have a positive attitude.
Must possess good communication skills.
Must be able to report to work on time as scheduled.
Must be able to work weekends, holidays and nights as needed.
Must be able to successfully pass a background check.
Must present an overall professional appearance and report to work in appropriate attire.
Must possess a valid driver’s license with an acceptable driving record.
Must be able to speak, read and write English
ORGANIZATIONAL RELATIONSHIPS:Accountable to: Bell Captain, Hotel Operations Manager, Hotel Operations DirectorAccountable for: N/AThe above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work that may be inherent in the position.Bally’s Dover is an equal opportunity employer.Addendum to Job DescriptionThese are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.Physical RequirementsXSeeingPull ( pounds)XBendColor PerceptionClimb, Ascend/Descend (Stairs, Ladders)XStoop /Kneel /CrouchXHearing / ListeningLift ( pounds)TasteClear Speech / TalkingCarry ( pounds)SmellXTouchingXDrive (local / long distance)Repetitive MotionXDexterity /HandXWalk for Extended PeriodsXRunXDexterity /FingersXStand for Extended PeriodsReach (Above Shoulder)Push ( pounds)XSit for Extended PeriodsOther:Mental / Reasoning RequirementsXReading – SimpleXWriting – SimpleAdvanced Math SkillsReading – ComplexWriting – ComplexAnalysis / ComprehensionClericalBasic Math SkillsJudgment / Decision MakingWork EnvironmentXShift WorkXOutsidePressurized EquipmentXWorks AloneXExtreme HeatMoving ObjectsXWorks with OthersXExtreme ColdHigh PlacesXVerbal Contact with OthersXExtreme NoiseFumes / OdorsXFace-to-Face ContactXMechanical EquipmentHazardous MaterialsXInsideElectrical EquipmentDirt / DustDisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
