Local Training Specialist - DC Programs
Total Care Services, Inc.
- Lanham, MD
- $60,000 per year
- Permanent
- Full-time
- Professional – this position requires professionalism and maturity as it has access to confidential information.
- Training and Development – Strong knowledge of learning and development best practices and implementation.
- Independent - Excellent planning, organizational, communications, writing, phone, and interpersonal skills are required. Must live locally and be able to work in-person in our Lanham, MD office 5 days a week.
- Proactive – understands the importance of follow-up and follow-through.
- Confidentiality – understands and complies with HIPAA laws.
- Dedication – TCS’s level of excellence requires the commitment of our staff to our clients and the services provided.
- Excellent organization and time management skills.
- Detail-Oriented – We pay close attention to minor details.
- Technologically savvy.
- Conduct in-person new hire orientation/re-certification trainings in compliance with requirements of DC Department on Disability Services (DDS)
- Facilitate and/or coordinates in-person training to meet specialized DDC requirements
- Attend classes or training and present training to staff
- Keep Director of Learning and Development updated on status of assigned projects
- Planning, management and execution of logistics for all training conferences
- Work with HR department to conduct training, giving special attention to staff needs and superb customer service to staff through all events
- Tracking of employees with outstanding trainings required for compliance
- Answer and respond to outside communications, such as phone calls, faxes, emails and web-based inquiries. This includes on-going communications, project-based communications, i.e., from staff
- Create calendars and work plans for events
- Create and organize training materials including participant handouts, following organizational branding methodologies
- Ensure appropriate supplies are on site for all trainings
- Provide on-site staffing logistics management for most training events
- Summarize evaluation reports for trainings and providing outcomes to Director of Learning and Development within one week of each training
- Perform administrative functions for training program and staff, including but not limited to correspondence with staff, data entry, filing, photocopying, scheduling, booking travel, etc.
- Maintain, store, and update hard and electronic files pertaining to training program
- Compile final reports for training program
- Task assistance requests and activities for each departmental program
- Project management and/or administrative support for ongoing training and TCS projects
- Perform other duties as assigned
- Bachelor’s degree preferred in education or human services field
- Must have a current Train-the-Trainer Certification
- Certified CPR and First Aid Instructor preferred
- Minimum of three years of full-time experience in training and adult education
- Must live locally in the DMV area to facilitate in-person trainings in our Lanham office
- Prior work experience related to supporting people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities
- Strong knowledge and experience working in the field of Developmental Disabilities
- Must be a U.S. citizen or alien who is lawfully authorized to work in the U.S.
- Must be able to pass a criminal background check
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Loan forgiveness
- Mileage reimbursement
- Opportunities for advancement
- Paid holidays
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Travel reimbursement
- Vision insurance