Job DetailsJob Location: Hampden & Chambers - Aurora, COPosition Type: Full TimeSalary Range: $21.00 - $24.00 HourlyJob Shift: FTE 1.0Job Category: FacilitiesDescriptionSTRIDE Community Health Center is a 501(c)(3) Federally Qualified Health Center (FQHC) with a 35-year history of providing team-based health care to the Denver-Metro area. From a single clinic in 1989, STRIDE has grown into a large, integrated health care delivery system serving 52,000 patients, annually, from 14 brick-and mortar clinics, including six school-based health centers and a versatile street medicine team.What will you be doing in this role? A successful candidate will:General Purpose: In order to ensure an engaging, safe and empowering customer experience at Stride sites, the Facility Tech I openly interact with all clinic visitors and staff. This position will ensure the standards of cleanliness, maintenance of buildings and grounds, and safety. Perform tasks that maintain a safe, patient centered and secure environment for staff and the public. This position is responsible for the overall safety of the environment by utilizing hospitality, communication, problem solving, and crisis intervention techniques to anticipate visitors needs. This position uses a proactive approach in performing their duties; helping to eliminate potential problems well before they ever surface. They are assigned back of the house as well as patient facing responsibilities.Essential Duties/Responsibilities:
Perform perimeter walks at every clinic visited to ensure safety standards are compliant. This is to include general housekeeping, snow removal, sweeping sidewalks, removing litter, changing light bulbs, moving equipment, furniture, and assisting in general needs of staff and patients.
Take active role in Spring/Summer/Fall/Winter landscaping duties. These duties will include and not be limited to all aspects of exterior landscaping, the use of landscaping equipment, snow removal, the use of snow removal equipment, and spreading ice melt material.
Ensure the cleanliness of interior clinics on a daily basis. Communicate with staff, community members, and supervisors to insure a clean, healthy, and safe environment.
Complete necessary repairs and tasks as directed. This will include all safety protocols, courier services, and facility maintenance.
Transport necessary items throughout Stride organization, local businesses, and any other location for the purpose of Stride business needs.
Identify concerns for patients and visitors and implement most effective customer-oriented solutions to remove barriers to a positive experience.
Conduct daily, weekly, and monthly inspections to identify building repairs and safety concerns.
Ensure basic facility repairs are made in a timely manner.
Set up for meetings and events. Moves office and building furniture and equipment.
Investigate and write reports on accidents, incidents, suspicious activities, and other related situations through the Help Desk ticket system.
Perform all other duties as assigned.
Perform essential on call responsibilities when scheduled. On call will include immediate reaction to all clinic emergency calls after hours.
Respond to various alarms and codes in accordance with organization protocols. Serve as a resource and subject authority to all staff regarding various response protocols.
Take active role in Helping other departments and events throughout our geographical areas of service.
Non-Essential Duties/Responsibilities
Attends all staff meetings and all other meetings as required.
We Offer $21.00 - $24.00 hourly, including:
Medical, Dental, and Optional Vision Insurance.
Paid-Time-Off (PTO).
Company Paid Life Insurance.
A 401K retirement savings plan & match!
Flexible Spending Account (FSA) and Dependent Care options.
QualificationsJob QualificationsKnowledge, skill and ability:
Ability to interact positively and build rapport with patients, coworkers and/or external contacts.
Ability to examine characteristics of problems and identify individual and system-level solutions to implement
Ability to work independently and organize work in a manner that ensures accuracy and efficiency.
Able to work in a fast paced, changing and sometimes stressful environment where you must be flexible and learn quickly.
Ability to follow all traffic laws, maintenance of a valid drivers license and auto insurance required. Must have dependable personal vehicle required for transportation between site locations..
Ability to apply defense tactics, non-verbal communication skills and crisis intervention skills (training to be provided by Stride) to mitigate, diffuse and/or control instances of escalated anxiety and unrest.
Customer service and hospitality skills, including the ability to anticipate patient needs.
Skill in using a variety of computer software including but not limited to the internet and MS Office Products.
Basic knowledge of hand tools, equipment and machinery required to perform the job/task of a technician
Attention to detail must be followed at all times.
Ability to handle and protect sensitive information ethically and responsibly.
Ability to exercise sound judgment and make decisions quickly.
Ability to access roof areas, basements, crawl spaces, tunnels, and other minimally accessible areas on a regular basis
Ability to work flexible hours, including evenings, OT and Saturdays as needed.
Ability to follow instructions on safe use of all hazardous equipment and chemicals.
Ability to perform tasks with the necessary equipment and appropriate tools in a safe and effective manner.
Bilingual Spanish preferred.
Education or Formal Training:
High school diploma or GED required.
Minimum of two years work experience in general electrical, plumbing, carpentry, painting, mechanical repair or HVAC
Experience: Must have excellent communication and problem solving skills. Crisis intervention, defense tactics training experience preferred, but willing to train. Must possess a valid Colorado drivers license.Material and equipment directly used: Various hand and electric tools, handcart/dolly, personal vehicle, Cell phone and Computer, iPad, printer, multi-line telephone systems, fax machine, copy machine, calculator, and all Microsoft Office products including Outlook, Excel and the internet.Working environment/physical activities:Moves about the office environment and to other locations. Moves objects up to 50lbs frequently and 100lbs occasionally. Communicates information to others. Discerns/analyzes information from others to assist in decision making. Enters data into computer programs via computer, mouse and keyboard. Physical work in all weather and road conditions, including rain, snow, hail, and below freezing temperatures.Miscellaneous Requirements * COVID-19 Vaccination
Annual Influenza Vaccination
Join Us. Together We Improve lives.STRIDE conducts a background check, including criminal history, education, license and certification.STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.A successful candidate will live STRIDE ICARE values:Integrity doing the right thing even when no one is watching.Compassion meeting the patient where they're at with empathy.Accountability doing what we say were going to do.Respect showing attention to human dignity.Excellence having a growth mindset; striving to learn more and practice continuous improvement.STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information, or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations when they do not impose an undue hardship on the organization.
